Knowledge base
Recent articles
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Choose The Best Cooling Vest For You
Are you interested in a cooling vest, but aren't sure what kind is right for you?...
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Shipping to Canada?
Our average shipping cost to Canada is $25-$40. We figured a $30 flat rate was fair fo...
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Do you ship internationally?
Yes! We ship to over 180 countries worldwide! For Canada, you can easily select USPS...
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Where does My Cooling Store ship from?
Most shipments come from our Philadelphia location. We are located on Main Street in t...
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What are my shipping options?
We will ship your order out as fast as we can! Most orders ship out within 1-2 busines...
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I need a return label. How do I get one?
The Warming Store offers pre-paid return labels for a flat rate of $9.99 for most item...
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Need to return a product?
Did you receive your gear and it just doesn't fit or you want to try another item...
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Can I cancel or change my order?
Did you place an order by mistake? Need to quickly change a size? Give us a call a...
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What is My Cooling Store?
What is MyCoolingStore.com? Simple! My Cooling Store is the World’...